Grievance Procedure Under the ADA
The Grievance Form is for students, employees, or members of the public to report concerns or file a complaint regarding disability discrimination, denial of access, or noncompliance with the Americans with Disabilities Act (ADA) or Section 504 of the Rehabilitation Act.
Jump to Related FilesThis Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 ("ADA"). It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of a disability in the provision of services, activities, programs, or benefits by the NOCCCD. The NOCCCD Personnel Policy governs employment-related complaints of disability discrimination.
The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date, and description of the problem. Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint, will be made available for persons with disabilities upon request.
The complaint should be submitted by the grievant and/or his/her designee as soon as possible but no later than 60 calendar days after the alleged violation to:
Julianne Leggin
ADA Coordinator/Director, Risk Management
1830 W. Romneya Drive
Anaheim, CA 92801
Procedure Timeline
After you submit your form, you will be offered possible resolutions. You may appeal these options within a specific timeframe.
Within 15 calendar days after receipt of the complaint, Julianne Leggin or her designee will meet with the complainant to discuss the complaint and the possible resolutions. Within 15 calendar days of the meeting, Julianne Leggin or her designee will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille, or audio tape. The response will explain the position of the NOCCCD and offer options for substantive resolution of the complaint.
If the response by Julianne Leggin or her designee does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision within 15 calendar days after receipt of the response to the Vice Chancellor of Administrative Services or his/her designee.
Within 15 calendar days after receipt of the appeal, the Vice Chancellor of Administrative Services or his/her designee will meet with the complainant to discuss the complaint and possible resolutions. Within 15 calendar days after the meeting, the Vice Chancellor of Administrative Services or his/her designee will respond in writing, and, where appropriate, in a format accessible to the complainant, with a final resolution of the complaint.
All written complaints received by Julianne Leggin or his/her designee, appeals to the Vice Chancellor of Administrative Services or his/her designee, and responses from these two offices will be retained by NOCCCD for at least three years.