Welcome to the NOCCCD
 Information Services Links
   Staff Directory
   Service Desk / Help
   Troubleshooting Guide
   CaTT Tales

   Technology Coordinating Council

   Charter (TCC)

   Technology Advisory Committee

   Organizational Chart

   District Technology Functional

   Map of Roles and Responsibilities

   Department Organizational Chart
   Technology Plan 2011-2015
   Staff Functionality Flow Chart

   Website Guidelines

   Computer Equipment

   Replacement Plan

   Instructional Technology

   Standards for Classroom

   Multimedia Systems

   New System Acquistion

   Standards

   Communication Guide

   Social Media Guidelines
   Presentations
   Guildelines for Powerpoint
   Presentations

   Mobile Computing Guidelines

   Workshop

   Banner Information
      Accessing Banner Data
      Banner Bookshelf
      Banner Release Guide
      Requisitions, Passwords, &
        Error Messages
   Training
      Training Schedule
      Training Materials

   Cabling Infrastructure
      Standards

   Glossary

Statement of Purpose
 

District Information Services provides Computer and Telecommunication Technology (CaTT) services to support the mission of the North Orange County Community College District.  Four strategies guide the department in providing this support:

  1. Provide the best technology for the best value by leveraging the investment in systems and people that we already have and by exploring new and better technologies to better serve our students and staff;
  2. Meet legal and system requirements to insure a sound education for our students;
  3. Provide high quality customer service using tools and techniques that provide staff and students what they need to be successful;
  4. Plan for the future to enhance the ability of the department to more effectively serve our students and staff and respond quickly to environmental changes.

District Information Services can be contacted at:

Telephone: (714) 808-4849
Fax: (714) 808-4845

ishelpdesk


Deborah Ludford
District Director
Information Services

Information Services Department

 

Servers

 

 

District Information Services is composed of the following departments:

Technical Support:

  • Wide area network maintenance and services.
  • Personal Computer maintenance services. 
  • Operation and maintenance of district servers.
  • Support of the district server software. 
  • Telecommunications support.
     

Applications Support

  • Selection, operation and maintenance of District-wide administrative applications.
  • Customer service and training.
  • Programming services.
  • State and Federal reporting.

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